immaculate room and nice, soft bed. the breakfast was amazing and the staff was fantastic.

The room I booked was always clean and equipped with everything I needed.

The service was superb, to the extent that it surpassed my experience at many 5 star hotels in major cities around the world. Along with being a relatively new hotel, it provided for a fantastic overall experience.

Everyone here was friendly professional and well-trained.

The best part of our real good stay was the above average breakfast. The room was kept clean and available with a lovely ensuite a toilet. Location: the hotel was right by Umhlanga beach and main motorways and Umhlanga Rocks / Durban North.

The place was clean with great, generous breakfast options, the room was well-stocked and had an amazing ocean view.

The friendly welcolming and efficient staff

the location of the hotel

breakfast menu never changed, baked beans, scrambled eggs, bacon, dry toast!, mutton sausage, except for 1 day they had potato wedges in place of potato brownies. the hot meal were boring!

The room here is nicely decorated and well-maintained, offering gorgeous ocean views 🌊. the location is cozy and quiet, plus they have parking available on site.

It is conveniently located close to the buzz of umhlanga. Hotel staff are amazing and go the extra mile and very friendly. A car drive to the beach though but it's not too far. Love the modern contemporary feel of the hotel.

The rooms could have been cleane better and more space could have been made available to us as a family

The room was very nice. The pool, gym and spa are very good. The staff was helpful. The breakfast buffet offers a great variety.

Room service is very slow. I had to wait 90 minutes for my dinner, which finally arrived at 10 pm

Comfortable rooms, friendly staff, clean place, personalized customer care, excellent breakfast.

Could not be improved.

Staff friendly and accommodating. Bed large and comfortable. Well functioning shower. Pleasant design feel.

TV could not be switched off (by design, guests are expected to sleep with TV illuminating the room). No radio channels. Minibar empty. Room windows could not be opened. Only one lift. Continental breakfast inadequate. No croissants, no bread. Breakfast staff ignorant about bread requirements, salami slicing (peel left on while slicing) and toast preparation. Burnt toast was presented twice, toast served on dinner plate, with slices on top of each other, resulting in soggy toast. This was pointed out to the manager who was unable to provide a solution. Happy hour on Friday afternoon with loud music and half-price drinks not in line with hotel status. Overall experience was well below expectations for a 4-star hotel and the hotel may not meet the requirements for a 4-star rating.

Location and security aspect.

The breakfast was very dissapointing to say the least ( the only edable food was a muffin and was shared between two people) and are a negative to the rest of the stay.Will propably not stay there again.

The free Wi-Fi and parking were great. Plus, the location was ideal for exploring the city and was close to good restaurants.

the bathroom smelled strongly of smoke and there were cigarette butts in the bin.

Everything: The facilities were great. Service was excellent, from the check-in, to room service to breakfast. Nothing was too much trouble and we were really made to feel welcome. The food was also superb.